Warranty Policy& Service
This product, including all mechanical and electrical components, moving parts, motors and structural components, with the exception of Light, traction tires are warranted to the original owner purchaser for a period of half year from the original date of purchase against original defects in materials or workmanship when purchased through a Glare Wheel Authorized Retailer.
This warranty does NOT cover the following:
- Normal wear and tear
- LED light
- Defects appearing in the course of commercial use
- Damage resulting from abuse/misuse of the product Transfer of this product by the original owner-purchaser to another person voids this warranty in its entirety. Modification of this product in any way; visually mechanically or electronically, voids the warranty in its entirety.
Any warranted product which is defective in original materials or workmanship and is delivered by the original owner-purchaser (this warranty is non-transferrable) to Glare Wheel MUST be accompanied by the original receipt for purchase ( or copy) from an Authorized Glare Retailer, will at the discretion of Glare Wheel, be repaired or replaced, without charge for parts or labor. In the event the defective product cannot be repaired, and a suitable replacement is not available, Glare Wheel will offer to replace the product with a comparable model (determined by Glare Wheel), if available. In the event a comparable model is not available the customer will be refunded the original purchase price (requires proof of purchase from the Authorized Glare Wheel Retailer it was originally purchased). Any products on which warranty service is sought must be sent freight or postage prepaid (Glare Wheel will refuse any package when postage is due). Transportation and shipping charges are not covered as part of this warranty. NOTE: Products that require service that do not have a receipt from an Glare Wheel Authorized Retailer will be required to pay for all parts required to repair the product(labor will not incur a charge) providing the product is not older than one years from date of manufacture and is within half year from date of purchase. A copy of the original sales receipt is required. In no event shall Glare Wheel be held liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may have other rights which vary from state to state.
Instruction for Obtaining Service
If service for this Glare Wheel product is required email: [email protected].
Please have the product UPC number, the date of original purchase, the dealer where the item was purchased and what seems to be the problem. You will receive a Return Authorization (RA) number to ensure your merchandise will be properly tracked and handled upon receipt at Glare Wheel.
Once you have your Return Authorization (RA) number, make sure the item is packed in its original Styrofoam inner container which is placed inside the original outer display box (this will help prevent damage during shipping an handling). This shipment MUST be prepaid, and we recommend that it be insured with the carrier of your choice. Please make sure you have followed all of the above instructions carefully before retuning any merchandise for service.
You may choose to have your product repaired by one of our Wheel’s Authorized Service Stations after its warranty has expired. A reasonable service fee should be expected once the product warranty has expired.
Please complete the information below and keep it, along with your DATED ORIGINAL SALES RECEIPT.
You MUST present this form AND your DATED SALES RECEIPT when requesting warranty service.
Date of Purchase
Product UPC Number